REFUND POLICY
Refund Policy Overview
At Onerawmaterial.com owned by S N Welding Works, we strive to ensure customer satisfaction with every purchase of our Nylon, HDPE, LDPE, and LLDPE polymer products. If you are not completely satisfied with your order, we offer a refund policy that allows you to return items under specific conditions. To be eligible for a refund, you must contact us within 7 days of receiving your order and provide details regarding the issue.
Conditions for Returns
To qualify for a refund, the returned product must be in its original condition, unused, and in the original packaging. Items that are damaged or altered will not be accepted for return. Customers are responsible for the shipping costs associated with returning items unless the return is due to an error on our part (e.g., incorrect or defective items). We recommend using a trackable shipping service or purchasing shipping insurance for returns over a certain value.
Processing Refunds
Once we receive your returned item and verify its condition, we will process your refund within 7-10 business days. The refund will be issued to the original payment method used at the time of purchase. Please note that depending on your bank or credit card issuer, it may take additional time for the refund to reflect in your account. If you have any questions regarding our refund policy or need assistance with a return, please contact us at nitinpandey2911@gmail.com or +91-8898885987. Your satisfaction is our priority!